If you don’t start iTunes, you shouldn’t panic. This is a common problem encountered by many users. The causes of its appearance can be completely different. On the various ways to deal with this problem and will be discussed in our article.
Methods to solve problems with running iTunes
Change the screen resolution: If the screen resolution is configured incorrectly in your operating system (Windows 7, 8) settings, iTunes may not start because of this. To exit this position, right-click on an empty part of the desktop. In the menu that opens, go to the Settings screen.
On the new page, go to the advanced display settings.
In Resolution, select the largest value. Don’t forget to save the new settings.
Reinstall iTunes: iTunes may not have started due to the download of an obsolete version of the program or an incorrect installation procedure. In this case, to begin with, completely remove the application from your computer (for more details, see another article). After completing this process, restart your PC. Next, go to the official developer website and download the program (for Windows 7, 10, etc.).
Delete the QuickTime folder: If your player has this player, then the problem may be hidden in the conflict of any plug-in with QuickTime. You should not cancel this player, as this will not solve the problem. You should go to the C System32 system disk. If you see a folder called QuickTime, delete it and everything inside it. After that, restart your PC.
Clean up corrupt configuration files: Usually, this problem occurs after installing a new version of the application. Go to the control panel. Switch to Explorer Options.
Go to the View tab. Scroll down to the end, select the Show hidden files option, etc. Don’t forget to save the innovations.
Next, go to My Computer. Go to the following address: C: \ ProgramData \ Apple Computer \ iTunes \ SC Info. In this folder, delete the SC Info.sidb and SC Info.sidd files. Reboot the system.
Remove virus: Sometimes the reason why iTunes doesn’t run on your computer may be the presence of antivirus software in the system. To do this, you should carefully check for viruses from Windows. If the program detects them, remove them immediately. At the end of this process, restart your PC. There is a possibility that you will have to reinstall iTunes, since virus-checking may stop its operation.
Install the current version: This problem is most often faced by users with very old versions of the operating system, including Windows XP. This is due to the fact that Apple has stopped releasing iTunes for previous operating systems. Even if you managed to download it, you won’t respond when you start iTunes. To get out of this situation, complete the removal of the old version (read about it in our other article) and download the necessary version from the link.
Install the Microsoft.net framework: If error 7 appears on the screen when the application starts, this indicates that your PC is not compatible with the Microsoft.net Framework component. To resolve this error, download this component for reference. Usually, after this “update” everything starts working.
Usually, these recommendations help solve the problem. But if nothing has helped you solve the problems, contact iTunes support. We would be grateful if you wrote your recommendation in the comments below this article.
Sarah Johnson is a Microsoft Office expert and I am working in the technology industry for the last 5 years. As a technical expert, I wrote technical blogs, white papers, and reviews for many websites such as www.office.com/setup.